Effective Date: 4th May 2024

Thank you for choosing Digi Vyapaari ("Digi Vyapaari," "we," "us," or "our"). This Delivery and Activation Policy ("Policy") outlines the terms and conditions governing access to our SaaS-based services (the "Service").

Delivery Method and Timelines

1.1 Delivery Method:

For the Service we provide, there is no physical shipping involved. The Service is delivered electronically through our web-based platform accessible via our website.

Order Processing

2.1 Service Activation:

Upon successful purchase or subscription to our Service, you will receive an email confirmation containing the necessary information to activate your account and access the Service. Please allow up to 6 business days for your account to be processed. Ensure the provided email address is accurate and accessible.

2.2 Service Availability:

Once your account is activated, you will have immediate access to the Service, subject to any specified setup or onboarding processes mentioned during the subscription or purchase.

Customer Support

3.1 Assistance and Support:

Should you encounter any issues with the activation or access to our Service, please contact our customer support team through the following options available on our website: email at support@digivyapaari.com, live chat, or phone at +91-97832-07700. Our team will promptly assist you and resolve any technical difficulties or concerns.

Shipping Fees

4.1 No Shipping Fees:

As our Service is web-based, we do not charge any shipping fees or costs associated with physical delivery.

Changes to the Policy

5.1 Policy Updates:

We reserve the right to modify this Delivery and Activation Policy at our discretion. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

Contact Us

6.1 Customer Support:

If you have any questions or need further assistance regarding our delivery and activation policy, please contact our customer support team using the contact details provided on our website.